Privacy Policy

Last updated: October 21, 2026

1. Introduction

ReviewFlow AI ("we", "us", "our") provides a SaaS platform that helps businesses worldwide collect Google reviews. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using ReviewFlow AI you agree to this policy.

2. Information We Collect

Account data: name, email address, password hash, business details you provide.
Business content: business name, logo, Google review URL, custom prompts and keywords.
Usage data: page views, QR scans, review flow events, device and browser information.
Billing data: processed by Stripe; we store only subscription metadata, never full card numbers.
Customer reviewer data: anonymous answers submitted via your QR review flow.

3. How We Use Information

We use your information to operate the service, generate AI review suggestions, process payments, prevent abuse, communicate with you about your account, and improve the product.

4. Sharing

We share information only with vetted processors required to run the service: hosting and database (Lovable Cloud / Supabase), payments (Stripe), and AI inference providers. We do not sell personal data.

5. Data Retention

We retain account data for as long as your account is active. You may request deletion at any time by emailing support@aireviewflow.com.

Advertising measurement and your choices

On public marketing pages, Meta Pixel shares page visits, cookie identifiers, IP address, browser information and page/referrer URLs with Meta Platforms for advertising measurement and ad optimization. Customer-review pages and private account pages are excluded. We do not enable advanced matching, automatic form collection, customer-list uploads or server-side advertising reporting.

In regions requiring consent (or when your region cannot be determined), advertising tracking stays off until you accept. Elsewhere it may run without a banner, subject to your refusal and supported browser opt-outs. Rejecting is as easy as accepting. Open Cookie settings on any public marketing page to withdraw or change your choice at any time; withdrawal applies immediately, including other open tabs. We retain a local visitor identifier, timestamps, region and the notice version/text with each choice, including earlier acceptance evidence after withdrawal. Clearing browser storage removes this local record and you will be asked again where required.

You can also contact support@aireviewflow.com about your privacy choices. See Meta’s Privacy Policy for Meta’s processing.

6. Security

We use encryption in transit, row-level security in our database, and least-privilege access controls. No system is perfectly secure; please use a strong, unique password.

7. Your Rights

Depending on your jurisdiction (including UK GDPR and EU GDPR) you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Contact us to exercise these rights.

8. International Transfers

Your data may be processed in countries other than your own, subject to appropriate safeguards.

9. Changes

We may update this policy from time to time. Material changes will be announced via email or in-app notice.

10. Contact

Questions? Email support@aireviewflow.com.