Terms of Service

By creating an account or using ReviewFlow AI (the "Service"), you agree to these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business.

ReviewFlow AI helps businesses generate Google review suggestions and collect feedback via QR-based review flows. Features, pricing, and limits may change as the product evolves.

You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorised use.

Eligible new self-service Growth subscriptions cost £29.99/month or £299.90/year after a 30-day free trial, activated after approval and registration of a valid payment card. Unless cancelled beforehand, the first payment is collected when the trial ends. Paid subscriptions renew automatically each month or year until cancelled. Billing is handled by Stripe. Cancel from the Billing page before the trial ends to avoid the first charge. Cancellation prevents future renewals and normally preserves access until the end of the trial or paid period. Fees for paid periods are generally non-refundable, except for billing errors, applicable statutory rights or previously agreed customer rights. Pro plans are by quotation and may have separately agreed terms, including different trial terms. See our Refund Policy.

You may not use the Service to: submit fake or incentivised reviews that violate Google's policies; harass or defraud others; attempt to disrupt the Service; reverse engineer the platform; or violate any applicable law. We may suspend accounts that abuse the Service.

The Service produces AI-generated review suggestions. You are responsible for ensuring submitted reviews are truthful and reflect the genuine experience of the reviewer.

You retain ownership of business content you upload. You grant us a limited licence to host and process that content as needed to provide the Service.

The Service is provided "as is" without warranties of any kind. We do not guarantee any specific increase in reviews, rankings, or revenue.

To the maximum extent permitted by law, our aggregate liability for any claim arising out of the Service is limited to the amounts you paid us in the 12 months preceding the claim.

You may close your account at any time. We may suspend or terminate access for breach of these Terms.

We may update these Terms. Continued use after changes constitutes acceptance.

These Terms are governed by the laws of England and Wales.

Questions? Email support@aireviewflow.com.